RATES
Flexible Retainer Packages and Ad Hoc Support
Here are the details for retainer packages and ad hoc services. Choosing a retainer package starts with an initial consultation, where I get to know you and your business, allowing me to understand how best to support your goals. After 6-8 weeks, we’ll have a review to discuss the progress made and plan any future tasks you may need help with.
If you’re looking for regular support but are unsure about the number of hours you’ll need, no worries – you can start with the smallest package and upgrade as your requirements grow. This flexible approach ensures you receive the right level of support at every stage.
Transparent Time Tracking and Flexible Work Options
I use time-tracking software for all tasks and will keep you updated on the time used so that you are only paying for the time it takes.
Although most of my work is done ‘virtually’, I am also happy to discuss working with you face to face if required. Prices for this depend on location and the requirements of the work. Contact me to discuss a quote.
By having a Virtual Assistant you save money and time by avoiding employee tax deductions, holiday pay, sick leave and extra office supplies and equipment.
Retainer Packages
Retainer packages are charged at £35.00 per hour, with a minimum commitment of 5 hours per month. This option is our most popular as it guarantees you a set number of hours each month, making it easier to budget for regular operational and administrative tasks. Since every client’s needs are unique, please get in touch to discuss your requirements, and we’ll provide a tailored quote. Additional costs, such as mileage, postage, stationery, and printing, may apply. These expenses are agreed upon with the client in advance and charged at cost.
All work is customised to meet each client’s needs. Once the scope of work is confirmed, the details are outlined and documented in the contract. For retainer packages, payment is required at the beginning of each month, before any work commences. If you need extra hours beyond your retainer package, these will be billed at the same hourly rate.
Please note that unused hours cannot be carried over to the next month and will still be charged unless otherwise agreed.
Ad hoc Support
Ad hoc support is available at a rate of £38 per hour, with billing based only on the time spent – for example, if a task takes 30 minutes, that’s exactly what you’ll be charged for.
Before starting any ad hoc work, a deposit invoice will be issued. The remaining balance is then due upon completion, with payment required within 7 days. Additional costs, such as mileage, postage, stationery, and printing, may apply. These expenses are discussed individually with each client and charged at cost.
