
ABOUT ME
About Shearwater Business Support
Hi, I’m Lucy – the face behind Shearwater Business Support.
I’m passionate about helping business owners, freelancers, and entrepreneurs like you save time and reduce stress. My mission is to take care of your business admin support needs so you can focus on the tasks that truly matter—growing your business and enjoying more time outside of work.
With over 20 years of experience in administration, I’ve honed my skills across various industries, including hospitality, property, and the charity sector. I bring excellent attention to detail, strong time management, and a results-driven approach to every task I undertake.
Whether you’re struggling with an overflowing inbox, calendar management, or other day-to-day admin tasks, I’m here to provide tailored support that makes a real difference.


Why Choose Shearwater Business Support?
- Extensive Experience: 20+ years in business admin support, with expertise spanning multiple industries.
- Personalised Service: I take the time to understand your business, ensuring the support I provide is perfectly aligned with your goals.
- Organised and Efficient: With a strong focus on time management, I prioritise tasks to meet deadlines without compromising on quality.
- Clear Communication: I believe in open and honest communication, keeping you informed every step of the way.
- Flexible Solutions: My services are designed to adapt to your changing needs, offering as much or as little support as you require.
Trusted Business Admin Support
What My Clients Say
“Lucy is friendly, helpful and conscientious. Lucy is always professional and gives 100% to everything asked of her. She has a wealth of expertise to call upon.”
“I feel my work life balance is so much better, because I’m not actually in the trenches doing all the admin work and nuts and bolts of the business tha I’ve actually got quite a healthy distance from. I feel like it has changed my life. That sounds a little dramatic, but it has. My weekends are mine now, which they werenn’t before working with Lucy.”
“You did a mammoth job this month. I closed out a huge project and you helped me on my feet again. Thank you so much for all the incredible work.”
How I Can Help
Shearwater Business Support provides a wide range of business admin support services tailored to meet your specific needs:
- Inbox and calendar management
- Document creation and formatting
- Property management and scheduling
- Data entry and research
- Lifestyle support, including travel arrangements
- And much more
Whether you need ongoing support or help with a one-off project, I’m here to make your life easier.


Certified, Insured, and Trusted
At Shearwater Business Support, trust and reliability are at the heart of everything I do. I understand the importance of working with a service provider who is not only skilled but also certified and insured for your peace of mind.
I’m proud to be certified with VACT and a graduate of their prestigious VA Mastery Course. These certifications reflect my commitment to professional excellence and ongoing development in the field of business admin support.
In addition, I am fully insured with PolicyBee and registered with the ICO, ensuring that your business information is handled with the utmost care and in compliance with all relevant regulations.
By choosing Shearwater Business Support, you’re not just hiring a Virtual Assistant—you’re partnering with a certified, insured, and trusted professional who is here to help your business succeed with expert business admin support tailored to your needs.